Frequently Asked Questions
fbajj FAQ — Answers to All Your Questions
From deposits to cricket betting, security to bonuses — find straightforward answers to everything you want to know about fbajj, all in one place.
Whether you are new to fbajj or a returning player, having questions is perfectly normal. On this page we have gathered the most frequently asked questions from Bangladeshi players. Clear, simple answers are provided on every topic — account verification, depositing money, cricket betting, and security. If you cannot find the answer to your question, our 24/7 support team is always ready.
Verification & Documents
Account verification is mainly done to keep your money safe and to prevent unauthorized transactions. It confirms that you are the registered account holder and that your deposit and withdrawal method is registered in your name. Without verification, withdrawals may be blocked — so it is best to complete it early.
Yes, all documents uploaded to fbajj are protected with SSL encryption. Your personal information is never sold or transferred to any third party. Only authorized staff can view this information when needed for account verification, and it is stored securely once the process is complete.
fbajj wants to ensure that the same person is making both deposits and withdrawals. So the name on your fbajj account must exactly match the name on your bKash, Nagad, Rocket, Upay, or bank account. If the names do not match, your withdrawal may be held and additional steps may be required to verify your identity.
If verification is rejected, fbajj usually provides a reason — such as a blurry image, an expired document, or a name mismatch. In that case, resubmit clear and up-to-date documents. If the problem persists, email [email protected] or get direct help from the support team via live chat.
Clear photos of a National ID (NID), passport, or driving licence are generally accepted. Both the front and back of the document and a clear photo of your face may also be required. Make sure all photos are taken in good lighting and are easy to read.
Cricket & Sports Betting
Yes, fbajj offers live in-play betting. You can place bets on various markets even after a match has started — such as the next wicket, runs in the next over, or the current batsman's score. In-play betting requires quick decision-making, so make sure you understand the market before placing a bet.
fbajj offers betting on BPL, IPL, the T20 World Cup, and other international tournaments organized by the ICC. More markets are available for big matches like Bangladesh vs India, and offers and promotions are also available during tournaments.
In an accumulator or "acca" bet, you add selections from multiple matches onto the same slip. The odds of each selection are multiplied together, so the payout is much higher if you win. However, if even one selection is wrong, the entire bet is lost. It is wise to start with fewer selections once you understand the risk.
If a match is abandoned due to rain or any other reason, or is declared a no-result, the stake for the relevant bet is usually refunded. However, if a result is determined by the Duckworth-Lewis method, the bet is settled based on that result. Check fbajj's terms and conditions for specific rules.
Match winner, over/under runs, toss winner, top run scorer, time of first wicket, powerplay runs, and innings total — these are the most popular markets among Bangladeshi players. All of these markets are available at fbajj for every major cricket event.
Security & Privacy
Yes. Every session connected to fbajj is secured by SSL/TLS encryption, which keeps your login details, payment data, and personal information hidden from third parties. If you see "https" in your browser's address bar, you can confirm that the connection is secure.
No fbajj staff member will ever ask for your bKash, Nagad, Rocket, or Upay PIN or OTP. If anyone asks for a PIN or OTP using fbajj's name, it is certainly fraudulent. Do not share this information with anyone and immediately report it via live chat or to [email protected].
Always type fbajj.lat directly into your browser or use a bookmarked link. Fake site URLs are slightly different (such as extra numbers or a different extension). Do not click on links sent via social media or unknown chats. If you have any doubt, ask at [email protected].
If you see transactions or logins you did not make, immediately change your password and notify fbajj support via 24/7 live chat. If needed, the support team can temporarily lock the account and investigate. Acting quickly is the best way to limit any damage.
Under fbajj's privacy policy, your personal information is not sold to advertisers or third parties. Information may only be used where necessary for payment processing or legal obligations — and even then, only through secure methods. Read our privacy policy page for more details.
How to Deposit Money
fbajj currently supports five deposit methods: bKash, Nagad, Rocket, Upay and bank transfer (major banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank). The minimum deposit amount for each method is ৳200.
Deposits made via bKash, Nagad, Rocket, and Upay usually appear in your balance within a few minutes. Bank transfers may take a little longer. If it still has not arrived after 15–20 minutes, contact live chat or [email protected] with your payment reference number.
fbajj does not charge any deposit fee of its own. However, your mobile banking provider (bKash, Nagad, etc.) or bank may apply their own transaction charges. There is no separate processing fee from fbajj.
Log in to fbajj, go to the "Deposit" option, and select bKash. The fbajj-designated bKash number will be shown — send money to that number and enter your fbajj account ID as the reference. Once the payment is confirmed, it will be added to your balance automatically.
The minimum deposit amount at fbajj for all payment methods is ৳200. The minimum withdrawal amount is ৳500. Once a withdrawal request is successfully submitted, the money usually arrives within 15 minutes to 2 hours.
Have more questions? We are ready to help.
If you could not find the answer on this page, fbajj's support team is by your side seven days a week, twenty-four hours a day, in both Bengali and English.
Log in to fbajj
Live Chat — Click the chat icon on any page of the site. Available 24/7, with a fast average response time.
Email Support — For detailed issues, write to [email protected]. You can write in either Bengali or English.