fbajj Responsible Gaming — Your Safety Is Our Priority
fbajj believes gaming should be for fun. With deposit limits, time-out and self-exclusion tools, we make sure your experience stays controlled and safe at all times.
fbajj is for players aged 21 and above only. Creating or using an account by minors is strictly prohibited.
What Is Responsible Gaming?
Learn how to keep the right balance between entertainment and control.
Online betting and casino games are an enjoyable pastime for many people. But like any form of entertainment, it is important to stay within limits. At fbajj, we define "responsible gaming" as a practice where the player keeps full control over their time, money and state of mind.
The core principle of responsible gaming is that playing should be for entertainment — never a substitute for daily income. The urge to bet more after a loss in order to chase losses is a warning sign. fbajj provides a number of effective tools to help you stop at that moment.
Every member on our platform is encouraged to review their own gaming habits. If you feel that gaming is affecting your daily life, family or financial situation, contact fbajj support right away.
Remember: betting is never a guaranteed source of income. Winning or losing is possible in every game — always play within your means.
Core Principles of Responsible Gaming
- Set a budget and stick to it
- Play for entertainment only, not for income
- Stop when you lose — do not feel pressured to chase lost money
- Take regular breaks and spend time with your family
- Do not play under the influence of alcohol or when under mental stress
- Keep your account away from minors
fbajj Protection Tools
Use these controls directly within your account.
Deposit Limit
You can set a maximum daily, weekly or monthly deposit amount. fbajj ensures that no further deposits are accepted once this limit is reached. It is easy to set and can be reviewed at any time.
Time-Out Feature
If you feel you need a break, select a time-out period ranging from 24 hours to 6 weeks. During this period you will not be able to log in or place bets, but your account resumes normally once the time-out ends.
Self-Exclusion
If controlling your gaming becomes difficult, use the self-exclusion feature. It completely closes your account for a set or extended period of time. During this period, fbajj will also stop all promotional communications.
Gaming History Review
You can view a complete history of deposits, withdrawals and bets in your account. Reviewing this information regularly helps you stay aware of your own habits and makes it easier to make decisions when needed.
24/7 Support Team
For any issue, fbajj's support team is available around the clock via live chat and email. The support team is specially equipped to handle any request or advice related to responsible gaming.
Minor Protection
Age verification is mandatory to create an account on fbajj. Keep your password secure so that younger family members cannot access your device, and use parental controls on your computer.
Recognise the Signs of Problem Gaming
Ask yourself the questions below — honest answers will point you in the right direction.
Tips to Keep in Mind
- Set a maximum spending limit before you play
- Withdraw your winnings — do not bet everything back
- Set a time limit for each session
- Do not play under the influence of alcohol or medication
- Do not think of taking a break from gaming as a failure
- Spend time with family and friends during your break
Asking for Help Is a Sign of Strength
If you feel there is a problem, contact fbajj support right away. Write to us via live chat or at [email protected] — our team is always ready to assist in Bengali.
Deposit & Withdrawal Limits & Rules
Transparency is our core principle — all information is clearly stated here.
Minimum Deposit
The minimum deposit amount for every payment method is ৳200. The same rule applies to bKash, Nagad, Rocket, Upay and bank transfer.
Minimum Withdrawal
A minimum balance of ৳500 is required to make a withdrawal. This limit ensures that transactions are always valid and processing is fast.
Withdrawal Time
Withdrawals on fbajj are generally completed within 15 minutes to 2 hours. By ensuring fast transactions, we keep control of your money in your hands.
Personal Limits
You can set your own daily, weekly or monthly deposit limits directly in your account settings. Reducing a limit takes effect immediately.
How to Activate Protection Tools
Secure your account in just a few steps.
- Log in: Log in to your account on fbajj and go to your profile settings.
- "Responsible Gaming" section: Select the "Responsible Gaming" option within settings.
- Set a deposit limit: Enter your preferred daily, weekly or monthly limit and confirm it.
- Time-out or self-exclusion: If you need a short break or a longer-term self-exclusion, choose the duration from the relevant option.
- Contact support: If you are unsure about any step, write to us via live chat or at [email protected] — we will assist you in Bengali.
Reducing a deposit limit takes effect immediately. However, increasing a limit takes effect only after a set waiting period — this ensures that decisions are not changed on impulse.
Once self-exclusion is activated, it cannot be reversed before the set period ends. This is intentionally designed with your long-term protection in mind.
Get Direct Support
Live chat: available 24/7 (Bengali & English)
Email: [email protected]
Minor Protection & Account Security
fbajj strictly prohibits participation by anyone under the age of 21. This is enforced through an identity verification process at account registration. However, as a guardian, you can also take a few steps yourself:
- Use a password or PIN lock on your device
- Delete saved passwords from your browser
- Enable the parental control feature in your operating system
- Avoid using your bKash or Nagad PIN in front of children
- If you have any suspicion, notify fbajj support immediately
How Self-Exclusion Works
When self-exclusion is activated:
- Your account is completely closed for the set period
- All promotional emails and messages are stopped
- Your existing balance remains safe and can be withdrawn at the end of the period
- Your account may be automatically reactivated once the period ends
- For long-term exclusion, contact support directly
Any urgent self-exclusion request is processed within 24 hours. However, doing it through account settings takes effect immediately.
Play Safe, Enjoy
Experience responsible gaming at fbajj — start your journey of fun across games, casino and cricket.
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